Privacy policy
1. Introduction
This Privacy Policy applies to all platforms operated under L’MONTE Italia (“we,” “our,” “us”), owned by Cross Border Fashion Private Limited.We are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and safeguarded when you interact with our website, mobile platforms, or services. By using our platforms, you agree to the terms outlined in this Privacy Policy.
📊 2. Information We Collect
We may collect the following types of information:
🔹 Personal Information
Name
Email address
Phone number
Shipping & billing address
Payment-related details (processed securely via gateways)
🔹 Technical & Usage Data
IP address
Device information
Browser type
Pages visited and interaction data
🔹 Optional Information
Demographic details (age, gender, location)
Social media data (if logged in via third-party platforms)
🎯 3. How We Use Your Information
Your information is used to:
Process and fulfill orders
Provide customer support
Improve website functionality and user experience
Send order updates and service-related communications
Share promotional offers (you can opt out anytime)
Prevent fraud and ensure platform security
🤝 4. User Consent
By accessing or using L’MONTE Italia platforms, you consent to:
Collection and use of your data as described
Receiving communication via email, SMS, or calls (if opted in)
Processing of your data for order fulfillment, marketing, and support
You may withdraw consent at any time by contacting us.
🔁 5. Information Sharing
We do not sell your personal data.
We may share your data only with:
Trusted service providers (logistics, payment gateways)
Legal authorities if required by law
Business partners for operational purposes (under strict confidentiality)
🍪 6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Personalize content and offers
You can manage cookie preferences through your browser settings.
🔐 7. Data Security
We implement appropriate technical and organizational measures to protect your data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, due to the nature of the internet, absolute security cannot be guaranteed.
⏳ 8. Data Retention
Your data is retained only as long as necessary for business or legal purposes
Upon account deletion, personal data will be removed or anonymized within a reasonable timeframe
👶 9. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
🌐 10. Third-Party Links
Our platform may contain links to external websites.
We are not responsible for their privacy practices or content.
⚖️ 11. Legal Compliance
We may disclose your information if required to:
Comply with legal obligations
Prevent fraud or illegal activities
Protect rights, safety, or property
🔄 12. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the revised date.
Continued use of our platform indicates your acceptance of the updated policy.
📩 13. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Opt out of marketing communications
To exercise your rights, contact us at:
📧 support@lmonteinternational.com
📍 14. Contact Information
📧 support@lmonteinternational.com
🌏 Global Offices
Overseas Office (Asia)
254 Lingyi Bei Lu, near Puyang Lu
PuDong, Shanghai, P.R. China
📞 +86 13030 879097
India Office (Head Office)
Cross Border Fashion Pvt. Ltd
B-No 240, K.B Eco City
Electronic City Phase 2, Bangalore – 560100, India
1.India Operations
Balighata, Gopalpur Road
Near Balighat Chowk
Puri, Odisha – 752002, India
2.India Operations
N3/347 , IRC Village, Nayapali
Bhubaneswer-751015
⚠️ 15. Disclaimer
While we follow industry standards to protect your information, we cannot guarantee absolute security due to factors beyond our control, including unauthorized access or data transmission risks.Users are responsible for maintaining the confidentiality of their login credentials and personal information.